One price. $19.95 per worker per month + GST.
That's $21.95 including GST, billed for each active support worker. Flat. That's the pricing page — but since you're here, the detail:
What a seat includes
Everything. There are no tiers, so this is a list of what the platform does, not what the expensive plan does:
- Rostering and scheduling, with shift costs visible before you publish
- Worker mobile app — shifts, GPS-verified clock-in/out, notes, expenses
- Timesheets through to payroll: PAYG from current ATO tax tables, ABA bank files, payslips
- Contractor payments with in-platform RCTIs
- NDIS invoicing and bulk payment requests, priced by service date against the current price guide
- Funding-period (instalment) release tracking per plan
- Current-year SCHADS award rates held per classification level, gated so an unverified level fails closed instead of serving a stale rate
- Incident reports, restrictive-practice records, case notes with automatic concern screening
- Service agreements and worker contracts with e-signature
- Data hosted in the AWS Sydney region — database, files and backups onshore
What we don't charge for
Setup. Implementation. Support. Per-participant fees. Data export. Leaving. You're billed for your active support workers and nothing else.
The trial
7 days, no card. Bring one team and one week of shifts and run it side by side with whatever you use now. We'll say it straight: 7 days is tight if you're migrating a live roster — if you need a bit longer, email us and we'll sort it.
Questions providers actually ask
- Is the price ex or inc GST?
- Ex GST — $19.95 per worker per month + GST ($21.95 inc GST), billed monthly. Every invoice is a tax invoice from RosterRoo Pty Ltd (ABN 82 694 047 473) with the GST shown separately.
- What counts as a worker, exactly?
- You're billed per active support worker — active and on-leave workers count; archived and terminated ones don't. Admin, coordinator and bookkeeper logins aren't charged today.
- If someone leaves, does my bill drop automatically?
- Yes — your seats update automatically. Archive a worker and they stop counting straight away; add or reactivate one and they count from that day. You're billed once a month for the workers active that month, pro rata, on your next invoice. Nothing is charged on the day you add someone, and there's nothing to adjust yourself.
- Is there a lock-in contract?
- No. Month to month; your data is exportable at any time.
- What happens after the trial?
- Add a payment method and keep going, or walk away — nothing is charged.
- We're on another platform. How hard is switching?
- We'll move your data for you. Book a demo and we'll talk you through it.
Want to check how a plan's funding is released first? Use the free calculator.