One price. $19.95 per active support worker, per month.
Ex GST. Flat. That's the pricing page — but since you're here, the detail:
What a seat includes
Everything. There are no tiers, so this is a list of what the platform does, not what the expensive plan does:
- Rostering and scheduling, with shift costs visible before you publish
- Worker mobile app — shifts, GPS-verified clock-in/out, notes, expenses
- Timesheets through to payroll: PAYG from current ATO tax tables, ABA bank files, payslips
- Contractor payments with in-platform RCTIs
- NDIS invoicing and bulk payment requests, priced by service date against the current price guide
- Funding-period (instalment) release tracking per plan
- Current-year SCHADS award rates held per classification level, gated so an unverified level fails closed instead of serving a stale rate
- Incident reports, restrictive-practice records, case notes with automatic concern screening
- Service agreements and worker contracts with e-signature
- Data hosted in the AWS Sydney region — database, files and backups onshore
What we don't charge for
Setup. Implementation. Support. Per-participant fees. Data export. Leaving. You're billed for your active support workers and nothing else.
The trial
7 days, no card. Bring one team and one week of shifts and run it side by side with whatever you use now. We'll say it straight: 7 days is tight if you're migrating a live roster — if you need a bit longer, email us and we'll sort it.
Questions providers actually ask
- Is the price ex or inc GST?
- Ex GST — $19.95 + GST per support worker per month ($21.95 inc GST), billed monthly.
- What counts as a worker, exactly?
- You're billed per active support worker — active and on-leave workers count; archived and terminated ones don't. Admin, coordinator and bookkeeper logins aren't charged today.
- If someone leaves, does my bill drop automatically?
- No — changing your seat count is a manual step on your Subscription page. Archive the worker, then adjust your seats. We'd rather tell you that than let you find out on an invoice.
- Is there a lock-in contract?
- No. Month to month; your data is exportable at any time.
- What happens after the trial?
- Add a payment method and keep going, or walk away — nothing is charged.
- We're on another platform. How hard is switching?
- We migrated our own provider, and turned that migration into tooling. Usually one sitting, and we'll do the import with you on a call.
Want to price a week of supports first? Use the free calculator.