The Future of NDIS Workforce Management. Starts Here.
RosterRoo replaces spreadsheets, late-night payroll runs, compliance stress, and disconnected systems — giving NDIS providers complete control over their workforce in one intelligent platform.
AI detects missing case notes, unsigned incident reports, missed clock-ins, compliance risks, and workforce fatigue — before problems escalate.
Built by a working NDIS provider. We run our own registered provider on RosterRoo every day — the audit pressure, the roster gaps, the 11pm payroll runs are ours too.
We run our own NDIS provider on RosterRoo
Get Started in Minutes
Simple setup. Immediate results.
Sign Up
Create your account and start your free 7-day trial. No credit card required.
Set Up Your Team
Add your support workers and clients. Import existing data or start fresh.
Start Managing
Create shifts, track time, and let AI handle the rest. It's that simple.
One Platform, Three Jobs
Rostering and pay, compliance and clinical records, participants and money — without three separate systems and a spreadsheet holding them together.
Roster, time & pay
Build the roster, let workers run their own shifts from their phone, and have timesheets, penalty rates and NDIS billing fall out the other end.
Smart Rostering
Drag-and-drop scheduling with AI auto-fill suggestions
Mobile Worker App
Shifts, clock in/out and availability from any phone browser
Payroll & Timesheets
Automated timesheets with SCHADS-aware penalty rates
GPS Travel Tracking
Mileage logged against the shift, not a paper form
Overnight & Cross-Day Shifts
Correct calculations for SIL houses running 24/7
Expenses & Receipts
Workers submit receipts from the app, attached to the shift
NDIS Invoicing
Invoices built from delivered shifts against the right support items
Live Analytics
Billable hours, utilisation and trends in real time
Compliance & clinical records
Case notes, medication charts, incidents and signed documents — logged as they happen, and exportable the moment an auditor asks.
Hourly Case Notes
Documentation captured during the shift, not reconstructed later
Digital Med Charts
Client medications, dosages and administration times in one view
Allergy Alerts
Critical warnings shown prominently to prevent adverse events
Incident Reporting
Quick reporting from the app, logged with date, time, category and status
Audit-Ready Registers
Incident and medication registers, searchable and CSV-exportable
Digital Forms & Signatures
Send agreements and consent forms; clients sign on any device
AI Field Extraction
Upload a PDF or DOCX and AI identifies the form fields for you
SOAP/DAP Clinical Notes
Structured templates for physio, OT and allied health, with attachments
Participants & money
Participant profiles, live funding balances, and a clean line from delivered shift to NDIS invoice to your accounting ledger.
Funding Tracker
Monitor NDIS allocations in real time — remaining budget at a glance
Budget Alerts
Get notified when funding approaches your custom threshold
Complete Profiles
NDIS details, emergency contacts and medical info all in one place
Care Plans
AI-powered care plan extraction from uploaded OT reports
Invoice Sync
Generated invoices push straight to Xero — no double entry
Payroll Export
Timesheet data ready for your Xero payroll in one click
Client Contacts
Client records stay synchronised between RosterRoo and Xero
Real-Time Updates
Changes sync automatically — no manual exports required
AI That Works for You
RosterRoo's AI enhances documentation, detects concerns early, and gives your team the insights they need.
Concern Detection
AI scans case notes for safety risks, aggression, self-harm indicators, and more. Admins get instant alerts.
24/7 AI Assistant
Workers get instant answers about de-escalation, medications, emergency procedures, and best practices.
Note Enhancement
One tap transforms rough notes into professional, audit-ready documentation with perfect grammar.
Digital Forms
AI extracts fields from your existing forms. Send for digital signatures and archive with full audit trail.
Care Plan Extraction
Upload OT reports — AI extracts key information into structured care plans workers can use on shift.
AI Training Centre
Personalised micro-learning modules with quizzes and certificates. No external courses required.
Intelligent Insights
AI-powered analytics surface trends, service gaps, and opportunities to improve care delivery.
AI that works for you — not the other way around.
Keep Your Team Audit-Ready
50+ AI-generated micro-learning modules covering Positive Behaviour Support, restrictive practices, personal care, high-intensity supports, emergency procedures and WHS — with quizzes, completion tracking and certificates, so induction and refreshers stop living in a spreadsheet.
- Behaviour Support & Restrictive Practices
- Personal Care & High-Intensity Support
- Emergency Procedures & WHS
- Progress tracking with completion certificates
We're customer number one
My Support Services, a registered Melbourne NDIS provider, runs its entire operation on RosterRoo. Same founder, same platform, no demo data. Every feature ships only after it has survived our own payroll night.
My Support Services
Melbourne, VIC
Enterprise-Grade Security & NDIS Compliance
Built for NDIS
Purpose-built to support NDIS provider compliance and workflows
256-bit Encryption
All data encrypted in transit and at rest with enterprise-grade security
Secure Cloud Hosting
Enterprise-grade cloud infrastructure with automatic backups
Privacy Focused
Designed with data protection and confidentiality as core principles
Why NDIS Providers Choose RosterRoo
Exceptional for SIL. Built for every NDIS service.
Whether you deliver accommodation supports, community participation, personal care or therapy — RosterRoo adapts beautifully. An AI-native NDIS platform, automating admin, training workers, and giving you intelligent insights.
Migration Made Easy
Don't let data migration hold you back. We'll help you move from your current software with zero hassle.
CSV Import Tool
Upload your existing workers and clients via simple CSV files. Download our templates and import in minutes.
Bulk Data Upload
Import hundreds of records at once. Our system validates and previews your data before importing.
Free Migration Support
Need help? Our team will assist with your data migration at no extra cost during onboarding.
Migrating from ShiftCare, AlayaCare, or another platform? We've got you covered.
One Plan. Everything Included.
One flat per-worker rate. No tiers, no feature gates, no hidden fees.
Billed monthly. Cancel anytime.
No credit card required
Frequently Asked Questions
Is RosterRoo specifically designed for NDIS providers?
How does the mobile app work for support workers?
Can RosterRoo handle overnight and cross-day shifts?
Is my data secure?
How long does it take to get started?
Can I try RosterRoo before committing?
Still have questions? Get in touch
Have Questions?
Our team is here to help. Send us a message and we'll get back to you within 1-2 business days.
Quick Response
We respond to all enquiries within 1-2 business days.
NDIS Experts
Our team has hands-on NDIS provider experience.
Free Demo
Request a personalised walkthrough of the platform.
Prefer to chat live? Schedule a free 15-minute demo call with our team.
Get in Touch
Ready to Transform Your NDIS Operations?
Join providers who've streamlined rostering, compliance, and care delivery with RosterRoo.
7-day free trial · No credit card required · Cancel anytime