Delete your RosterRoo account

    This page is for support workers who use the RosterRoo Worker app (Android and iPhone) or the worker portal at app.rosterroo.com.au.

    Option 1: in the app

    1. Sign in to the RosterRoo Worker app.
    2. Open Profile.
    3. Scroll to Delete my account and tap it.
    4. Read what is deleted and what is kept, type DELETE, and confirm.

    Your login is switched off straight away and you are signed out.

    Option 2: by email

    If you can't sign in, email the NDIS provider you work for and ask them to remove your RosterRoo account. You can also email privacy@rosterroo.com.au from the email address on your account. We will confirm who you are, then switch off your login.

    What is deleted

    • Your login, straight away. You can't sign in again.
    • Your contact details (email, phone number, address), within 30 days.

    What is kept, and why

    NDIS providers must keep records of the supports they deliver, and employers must keep pay and tax records. These stay with your provider for as long as the law requires (generally 7 years):

    • Shift records and timesheets
    • Pay, superannuation and tax records
    • Case notes and incident reports you wrote

    See our Privacy Policy for more on how we handle your information.